About Us
Why Waverley
Industry specialists
We’re renowned for our expertise in maximising outdoor spaces for schools, restaurants, bars and hotels throughout the UK. Our extensive knowledge allows us to improve the performance and aesthetics of external areas through our wide range of products; including canopies, pergolas, parasols and commercial awnings.
Working on made-to-measure projects that require creative solutions comes as second nature to our team, who thrive under pressure.
A business you can trust
As a family-run company, we understand the importance of nurturing our clients, staff and the environment.
With over 40 years’ experience in the industry, we really appreciate the importance of trust. That’s why we continue to develop long-standing relationships with our clients and ensure they can rely on us to consistently deliver.
We manufacture
Our UK based manufacturing facility allows us to overcome global supply chain issues and ensures we remain the industry leaders when it comes to quality, expertise and snag-free project delivery.
Core Values
Building Trust
We are a friendly, knowledgeable and experienced team who you can rely on to honour our commitments and keep our promises, building trust and long-lasting partnerships.
Pushing Boundaries
We create inventive solutions, pushing boundaries to maximise the impact our products make to your environment, and to ensure our own processes and people are continually developed to deliver customer service excellence.
Taking Responsibility
Taking responsibility for everything we do is core to our principles – for our work, our people and the environment – empowering our teams to resolve any issues.
Pursuing Perfection
We try hard to get everything right first time, always pursuing perfection, and our attention to details earns our exemplary reputation.
Our People
Bruce James
Director
Bruce James
Director
Bruce is responsible for Operations, including overseeing our manufacturing facility at Luton and management of installation staff and sub-contractors. Bruce also project manages many of our prime residential projects.
Daniel James
Managing Director
Daniel James
Managing Director
Daniel has a clear vision for Waverley, with a strong focus on strategy and culture. He believes that sports teams are better run than most businesses and is working hard to address this at Waverley, regularly drawing on characteristics and tactics observed in the best teams around!
David Macgregor
Business Resource & Process Manager
David Macgregor
IT & Systems Manager
David is responsible for the continuous improvement and modernisation of our IT systems and processes, ensuring our in-house technology is as efficient as possible.
Deborah Cooper
Finance Admin
Deborah Cooper
Finance Admin
Debs joined us this year and is responsible for invoicing to customers and assisting with the purchase ledger.
Frazer James
Sales Director
Frazer James
Sales Director
Frazer joined us in 2016 as an estimator before moving into a project sales roles. He has since progressed within the company and now heads up the sales team as our Sales Director.
Graham James
Founder
Graham James
Founder
Graham purchased the company in 2000 and has overseen steady growth since. He is no longer involved in the day-to-day management of the company but remains passionate about its success.
Lydia James
Finance Co-ordinator
Lydia James
Finance Co-ordinator
Lydia is responsible for maintaining the purchase ledger and ensuring imports are taken care of. She has an eye for detail and is always keen to improve.
Michael Denyer
Exterior Solutions Specialist
Michael Denyer
Exterior Solutions Specialist
With nearly 10 years of project management experience, Michael manages the day-to-day sales and project management of our exteriors division, working alongside clients to provide shade and shelter across a range of sectors.
Oli Birch
Content Creator
Oli Birch
Content Creator
Oli joined our team in September 2022 and will be using his experience from the content creation industry to oversee all our blogs, case studies and social media posts.
Sarah Pegg
Credit Control Manager
Sarah Pegg
Credit Control Manager
Sarah is one of our long-standing staff members, having been with us for 15 years. She has worked in a number of different accounts and finance roles for around 25 years, bringing valuable experience to the accounts team.
Simon Bond
Group Marketing Director
Simon Bond
Group Marketing Director
With an extensive marketing background in office furniture and products for commercial interiors, Simon joins us to use his experience in promoting and developing the Waverley Group brands.
Testimonials
David Maskery
Alresford Golf Club General Manager
The retractable systems have completed our recent clubhouse refurbishment and now complement our patio area, providing controllable shaded areas for those who prefer not to sit in full sun. Easy to operate and unobtrusive, the pergola now feels like an additional ‘outdoor room’ and has allowed us to increase our patio seating capacity. No more fighting over parasols!
Harriet
Loaf Bakery, Farnham
Waverley Exteriors is a very professional company with excellent customer service. We have used them several times over the years and they are always quick to respond, helpful and provide high quality products.
They recently fitted a new awning at one of our shops which looks extremely smart and finishes off the outside look of our shop beautifully. They also have an excellent after care service. We would highly recommend Waverley Exteriors.
Joe Pycroft
King's Academy Northern Parade
I found Michael and Waverley Exteriors very helpful, making multiple trips to the school and always answering the phone when I needed any information regarding the quote, adjustments and finally the fitting of the canopy. The canopy itself has transformed our early years playground and is a great asset to the school, it looks amazing especially with the multi-coloured post pads which are a great addition. I look forward to working with Waverley Exteriors again in the future on more projects at our school.
Jane, Richard & Mark
Guildford County School
The team and I wanted to pass on our thanks for all your work at the school over the summer. The work looks amazing and thank you for completing in good time to enable us to get the site ready for when the teachers returned. People are so good at complaining so we wanted to say thanks.
Premises Manager
Thorney Island Community School
Very happy with the service we received. The installation was quick and incredibly tidy.
Rob Anthony - Premises Manager
Downlands Community School
We needed to expand the number of common areas for students to spend their break time in. The canopy installed by Waverley has given us a great sheltered outdoor space which can be used all year round. The planning stage was handled professionally, and we were given very comprehensive drawings to help us imagine the project. The finished product has also modernised a previously outdated elevation of the school, blending it in with more recent site expansions.
Kevin Rochetser - Estates Manager
Brune Park School
I thoroughly recommend Waverley for any canopy installations. They erected a large canopy at Brune Park School with very short notice, working alongside a ground contractor with minimal fuss. The product has been received very well by our students, providing them with a sheltered area used for lunches and outside lessons, and we are currently looking at a second area of the school. Should we go ahead, we would have no reservations in using Waverley again.
Services
Consultation
We work hard to understand your needs completely giving you and us the reassurance that our recommendation will be the best possible solution.
Survey
As all products are bespoke and made to measure, the survey is an important part of the service we offer, ensuring any challenges are identified early on.
Manufacture
We have a state of the art manufacturing facility which allows us to be flexible on lead times and rigid on quality control.
Project Management
Every project is looked after by a dedicated project manager. All of our project managers have been in the industry for over 15 years and have the experience and competence to look after your project from start to finish.
Installation
Our installation teams are hardworking and passionate about ensuring your project is finished on time and snag-free. All are trained in Health & Safety and are CRB checked.
Maintenance & Support
We offer operative training and always on hand to make sure our products perform at their best for you.
Accreditations
Waverley has many accreditations, all of which help us to become a leader in the industry. You can rest assured we have the qualifications needed to help make your project a success.
We have ISO certification for both our head office at Farnham and also our manufacturing facility at Luton. Therefore in each download below for ISO you will find certificates for both locations.
Click below to view/download our accreditations.